1. Information We Collect

Athena Group collects personal information only when necessary to provide services, process bookings, or communicate with guests. This may include personal identification details, contact information, payment information, booking and travel details, and technical data such as IP address and website usage data.

2. Use of Personal Information

Personal information is used to process and confirm bookings, manage transactions, provide travel-related updates, and deliver customer support services.

3. Communication & Notifications

By providing a phone number, guests consent to receive calls or SMS messages related to their booking, including updates regarding schedule changes, weather conditions, or cancellations.

4. Surveys & Feedback

Participation in online surveys conducted by Athena Group is optional. Survey responses are generally anonymous and used to improve services, content, and promotional offerings.

5. Session Data & Website Usage

Athena Group automatically collects session data, including device information, IP address, browser type, and website activity, to analyze user behavior and improve website performance.

6. Information Sharing

Personal information is shared only with cruise operators or relevant third-party service providers as necessary to fulfill travel arrangements. Aggregated, non-personal data may be used for statistical and analytical purposes.

7. Data Security

Athena Group applies administrative, technical, and physical safeguards to protect personal information, including encryption, access controls, firewalls, and intrusion detection systems.

8. Third-Party Links

Athena Group is not responsible for the privacy practices of third-party websites or services linked from its website and encourages users to review their respective privacy policies.

9. Legal Disclosure

Personal information may be disclosed if required by law, court order, or governmental request, or when necessary to protect the rights and safety of Athena Group and its affiliates.

10. Fraud & Phishing Warning

Athena Group will never request credit card details or sensitive personal information via unsecured email or unsolicited phone calls. Guests are advised to remain vigilant against fraud and phishing attempts.